Home Care Assistance
Professional and Client Testimonials
24 Hour Care
Hospital to Home
Hear from our families
What our families have shared with us
“Thank you so much for providing such a wonderful service. Julie is an absolute gem and Mum cannot speak highly enough of her. We will certainly recommend your services whenever the opportunity arises. We are just so thankful that your service was there when we couldn’t be!”
“My husband spent 4 months in full time care in a place that was supposed to be between 4 and 5 star rating which it certainly was not. He had depression lost 3 kg due to the inferior food and truly hated being there as I couldn’t look after him full time anymore. I had to bring him back home but I am also back at work and needed care for him so I contacted a number of care organisations in my area and none came up to par. Imagine my surprise when I contacted David Kirkby and my issues were dealt with professionally, efficiently and effectively and everything fell into place. I didn’t have to do a thing, David and Meg put everything in place. I couldn’t believe my luck dealing with such efficient people who didn’t rest until we arrived at the best outcome. Then the carers when they came – the one word to describe all of them so far is ‘exceptional’. They make my husband feel as though they are all part of a big family group. David & Meg have that amazing knack of knowing the business and employing care givers who look at this not as a means of employment but being able to work with their passion which is to give unsurpassed 6 star care. Forget the rest – do yourself and your family a favour and talk to David & Meg before you take on any care for your loved one.”
“Just want to say a huge thank you for the help and care we have received from Julie and Shannon. They are a credit to your group and in a short time have made such a difference to our quality of life.”
“Hi David and Meg, The two of you are awesome. Pat has rung me (after she stopped crying) and is extremely happy with this good news AND that you have been able to employ her favourite Caregiver. It’s a win for everybody. Thank you for all the time you have put in to this for Pat.”
“I’m very grateful for the standard of care you provide and I’m going to spread the word.”
“Thank you for all the effort you have both gone to looking after mum and dad. It’s lovely to see a provider that personally cares for their client’s welfare.
Thank goodness that there are people like you and Meg and your organisation who want to help and assist wherever possible rather than trying to make money of vulnerable clients.
You must wake up every day knowing that you are doing the maximum possible to assist your clients.”
“So much gratitude for you guys & your beautiful carers & all your support and kindness. Thank you so much”
“We are so thankful for all your care and assistance over the last 2yrs. Mum is very lucky to have had such caring, compassionate ladies looking after her. I’ll also miss them.”
“Mum and Dad have had a lovely two weeks with Cheryl and Julie, it’s been absolutely wonderful they are a godsend.”
“Thank you for your patience and kindness. Mum and I are very glad we found you and Meg :)”
“Appreciate everything you are doing. Life has become so much easier and less stressful all round. Dad is so happy with Paul, he is the perfect fit – thanks again!”
“Hi Meg and Dave – All i can say is thank you so so much i am so grateful for the amazing service you and Julie are providing for Mum.”
“Thank you again for continued help and caring. You have gone above and beyond with no sight of payment, your compassion is humbling and I will be recommending you to anyone needing this sort of assistance.”
“Received your email and it gave us great comfort to know that Julie went the extra mile with Mum and Dad yesterday. As we are 1700ks away we can only keep in touch with them a couple of times a day and it is not the same as being there on the ground to assist. The three carers really fill a huge gap for us.
We thank you and Meg and your staff again for your caring and compassion approach to Mum and Dad. We think the best phone call we have ever made in their welfare was to you and Meg..”
“I have spoken to Aunt Lil the other day and she is over the moon with the support and help you guys have provided. She told me she enjoyed her outing with Kate.
You guys have gone above my expectation in regards to service and support and I can’t thank you enough.
I wish yourself & Meg a wonderful Christmas & safe New Year. “
“We would like to take this opportunity to thank you, Meg, and your wonderful team. You have all provided such great support, not only to Mum but to our family, in what has been a very difficult period for us all.
Without your guidance it would certainly have been a much more trying experience.”
“I think you folk know very well how highly we think of you, and of the service you offer. Your support, your clarity and efficiency, your warmth and understanding have transformed Mum’s life – and those of the family around her who do most of her caring. The way you operate is simple and easy to understand, and you offer excellent value for money. We have no complaints, other than wishing we’d found you years earlier.”
“Each of the carers are extremely efficient, very loving and very considerate of her needs and wishes.
I want to personally thank you both for your care and love towards Mum and the rest of her family.
“We are extremely happy with the quality of care. They have been a blessing… It is just nice to have a break, knowing there is support that I can count on.”
Desma Mitchell Author of “Living at Home with Dementia and Parkinson’s disease – A Practical Guide For Carers.”
“I am very impressed with all of your staff members. I must say, you have fantastic team and thanks for all your ongoing help and support.”
“I have nothing but positive feedback to give on the way that HCA North Coast is run by Dave Kirkby and Meg Morrison. They are so committed to the well being of their clients and staff. Nothing is ever too much trouble for them when ensuring that the clients receive the care they need, and deserve. Continuity and quality of care are very important. As a carer, I truly value the relationships that I have with my clients and being given the time to do my job properly.”
“I would like to take this opportunity to make some comments about the service you provide for our clients and for myself as a staff member.
I have for the past 20 years been a carer in facilities and have only just in the past twelve months become a carer in the home care field and my experience has been nothing more than a pleasure.
David and Meg are always ready to listen to any feedback and suggestions that staff may have and have always provided a very well supported and caring work environment for staff.
It is nice to be able to know that clients needs are able to be met and with the upmost respect and dignity.
Homecare Assistance Australia makes sure that their clients are made aware of what services are able to be accessed and adhere to any requests by the client or staff member to provide adequate care, mobility or modification needs.
I am proud to be employed by Home Care Assistance Australia and recommend their company to any one at the stage of requiring home care services for themselves or their loved ones”
“But beyond creating strengths for elders, families that emphasise Balanced Care will come to work together and understand more clearly how to cope with medical problems and illnesses. The secret is in the strength of the foundation of care. The rest then comes into clearer perspective; complex situations and decision-making during this time of life are better understood and engaged. Home Care Assistance is about foundation-building-for elders, families, supportive friends and, ultimately, for your health care team.”
Dr. Dennis McCullough
Author, My Mother, Your Mother
Founder, Slow Medicine Movement in Geriatrics
“Home Care Assistance provides a very high level of service to patients and their families. As health care professionals, we most appreciate the quality and experience of their staff. We look forward to continuing to work with Home Care Assistance.”
Nancy Houston Miller, RN, and Kathy Berra, ANP
Nurse Care Managers of The LifeCare Company