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Home Care Assistance

I Know Someone Who Needs Care

  • Hourly Care
  • Hospital to Home
  • Specialised Care

Being a Carer for your ageing loved ones

There are many benefits and challenges to having a family carer for your ageing parent or spouse. If you find yourself in this position, having external support to fulfil this role can make the world of difference to both you as the carer, and your loved one. At Home Care Assistance North Coast, we have the expertise and experience to support you as Carer to do the best by your ageing family member.

When is the right time for home care?

Knowing when home care could help can sometimes be easy to identify, such as following an injury or accident, but often the indications are much more subtle, and the need can arise quite gradually. Signs to look for that your loved one may benefit from in home care include changes in eating habits, signs of memory loss, increased difficulty with day to day activities and overall changes to energy levels. When any of these changes become apparent, we at Home Care Assistance North Coast are here to help support you and your loved one to live an easier and more fulfilled life at home.

Respecting our ageing loved ones

Research shows that 80% of older Australians prefer to age in the comfort of their own home rather than an aged care facility*. Our evidence-based approach at Home Care Assistance North Coast enables us to make this preference a reality – in fact, it is essentially why we exist. 

Despite the need, the idea of having external Care Workers in the home may initially seem contrary to your loved one’s sense of independence. It is not uncommon for some people to show resistance to the idea of in-home care.  At Home Care Assistance North Coast, we both understand and have experience in handling these feelings and can provide you with strategies to address the underlying concerns to help manage the transition to receiving care easier for everyone.

Home care funding options

We are fortunate in Australia to have many ways to fund home care. Government funding options such as Home Care Packages, the Commonwealth Home Support Program (CHSP) and Carer Gateway respite can make home care more accessible and viable for many families, and Home Care Assistance North Coast can support you in your exploration of these options. Alternatively, you can also choose to entirely self-fund any necessary care.

Paying Privately

If home care is required urgently or for a short period, the simplest option to fund home care services is to pay privately. Some people prefer this option longer term as it requires no government processes or involvement in their care.  At Home Care Assistance North Coast, we offer competitive hourly rates for all our services.

Home Care Packages

Home Care Packages are government funded and tailored to each individual.  As a result, they can include things like help with anything from daily meal preparation or garden maintenance, to specific medical or health related services such as medication reminders. Home Care Packages are fully subsidised for those on an aged pension.

The Commonwealth Home Support Program (CHSP)

The CHSP can be a good option to access whilst waiting for a Home Care Package to be allocated, or it can be used on it’s own.  Generally involving a small contribution when used, the Commonwealth Home Support Program helps those over the age of 65 years to maintain independence by providing access to entry-level support services.

Carer Gateway Respite

If you find that in your role as carer, you are suddenly unable to provide care or support, the Carer Gateway line is available.  As a family caregiver, it can be helpful to know that help is only a phone call away.    

How to apply for home care funding

The first step is to call My Aged Care on 1800 200 422 or apply for an assessment online.  

Medicare card details and the details of the nominated primary contact person for your loved one will need to be provided as part of your online application.  The primary contact will be required for a face-to-face meeting to better understand the support required. You can find out more about the types of assessments, what happens, and how best to prepare for it here.

What happens once funding is established?

Once your funding is established, be it private or government subsidised, our Home Care Assistance North Coast team will work alongside you and your loved one to create an individualised plan focused on a full life experience.

Contact your local Home Care Assistance North Coast team here

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Home Care Assistance NSW North Coast can help. Call Our Local Team today for your complimentary in-home assessment.

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DEDICATED TO AGEING WELL
The most helpful, caring, supportive and flexible team of people to assist with our elderly loved ones.I am so grateful for all you had done for my Mum.... ❤️❤️❤️read more
In sporting circles these days there is an expression used to describe why athletes and teams are supreme champions, it is “they do the one-percenters”. To me this is what separates HCA from the... other providers I have experienced; they are always cheery when you telephone, they respond with some alacrity to an email, incredibly flexible re scheduling and most importantly from the very first visit by a staff member you are made to feel part of their family.read more
So blessed. Such a wonderful team to take care of me, keeping my life simple and enabling the very best I could wish for. Thank you, Meg and Dave!
David and his team have been outstanding in the help they have offered my father. i would highly recommend them to anyone. First class job!
The carers who looked after my elderly mother were without exception highly motivated, caring and compassionate. Not only was Mum looked after supremely well, she was provided with wonderful... companionship, a level of independence that would have been impossible without the help of her special carers, and a lot of fun. It is difficult to put into words how much this meant to her entire family! Keep up the good work.read more
We have the highest praise for HCA as an organisation, and deep gratitude and respect for the people involved - all the way from Dave & Meg at the top right through office staff and on to the... wonderful warm carers who have meant so much to our mother over the last three years. From our experience HCA offers a service far beyond the general expectations of the aged care sector, and we have no hesitation recommending them. Thank you HCA, for all that you've done for Mum - and for us by extension.read more
Our family has benefited from the excellent support and services from David, Meg and the team at Home Care Assistance North Coast for the past couple of years. I had an extensive list of questions... when we were deciding which provider to go with. David answered promptly, and impressed me with his empathy, accessibility (available after hours, weekends), and ability to tailor a package to meet our particular needs. Add to that the best value for package dollars, and it was an easy decision to go with HCA North Coast.The staff employed by HCA North Coast have been excellent. David was able to source staff who were a good match for my Dad’s personality. As our needs evolved, it was easy to change any aspect of the care provided.I am very happy to recommend Home Care Assistance North Coast, for anyone looking for quality care for their loved one.read more
I switched my Father’s Homecare package from a large provider to HCA and I’m so glad I did. From the very first contact I was struck by the degree of professionalism, expertise and friendliness from... all I came in contact with. The high standard of care and calibre of the care staff was evident from the beginning and carried right through. Communication was always responsive and timely and nothing was too much trouble. The values of the company and management team have filtered right through to the staff and you feel you are in the company of family who really care, which is very comforting. I have no hesitation in recommending the services of HCA for exemplary care of the elderly in their home.read more
Home Care Assistance North Coast have been absolutely wonderful caring for my elderly parents. All their staff have been kind, considerate and very professional. Management is very friendly, always... willing to accommodate any needed changes and care greatly about the welfare of both their clients and their lovely careers. Their careers have been absolute angels, to say the least. My thanks go to all the people at Home Care Assistance North Coast.read more
I looked long and thoroughly before I selected a care provider for my husband who has dementia. Being with Home Care Assistance for almost a year, has confirmed all my expectations. And more.As a... carer I feel very supported by David and Meg. They are always available by phone or email, and this means a lot. But perhaps the best quality of their organisation is the high calibre and personalised choice of all the care givers they have provided for us - whether it be someone to spend time with my husband or someone to slash our overgrown yard.I have no hesitation in recommending Home Care Assistance - and, indeed, have already done so.Pamela Payneread more
I can't thank the team at Home Care Assistance North Coast enough for their help with my Dad. David led us through the Home Care Package details with honesty and integrity, and they were able to... organise a lawn mowing service as well as a carer to visit Dad.My only regret is that we didn't get to spend more time with the team as Dad has now moved into an Aged Care Facility. Thank you again.read more
The whole team at Home Care Assist are amazing. I can't begin to tell you how much help Geoff Doherty was to me when I was trying to navigate the Aged Care process. The Coffs Harbour team led by... Rachael, who is a wonderful caring and helpful manager, is an absolute gem. My every need is taken into consideration and the staff employed to do the actual caring/cleaning are second to none. Nothing is too much trouble. I need Physio and Hydrotherapy services and Emily, who is also a absolute gem always pays the providers promptly and they are very grateful for that. I would highly recommend this service to anyone looking for Caring, Compassionate, timely and reliable care.read more
Our family appointed HCA to assist with care for our father. It turned out to be an excellent appointment.The management and staff were excellent and the carers were outstanding.We highly recommend... HCA to any prospective applicants.We would be happy to field direct enquires about the service. HCA have our detailsread more
Home Care Assistance North Coast has really put the CARE back into my aged care experience for my mother.Right from the beginning communication with management (David and Meg) has been excellent... with all of my requests and questions answered patiently, promptly and cheerfully.Due to Home Care Assistance's policy of tender care my mother has had hand massages, foot baths and massages, diversional therapy involving music and art, poetry and encouraging Mum to interact positively.Domestic tasks are attended to cheerfully.Blue ribbon service and red carpet treatment for their valued clients. Highly recommended!read more
Dave and the team go above and beyond to ensure your loved one receives the best possible care