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home care packages-HCA North coast

Home Care Packages Tailored to Your Needs

Written on . Posted in Aged Care Services, Dementia Care, Home Care Package.

Home Care Assistance North Coast understands that choosing the right support can greatly enhance quality of life, allowing seniors to maintain independence in their own homes. Our government-funded home care packages provide tailored care solutions, designed specifically to meet your unique needs and preferences.

Whether you require minimal assistance or comprehensive support, our dedicated team is here to guide you through the process, ensuring your home care package delivers genuine value and peace of mind.

What Are Home Care Packages?

Home care packages are subsidised by the Australian government, designed to provide older adults with affordable access to personalised care services. These packages empower seniors to live independently, safely, and comfortably within their own homes, rather than in residential aged care.

Depending on your assessed needs, home care packages are available in four different levels:

  • Level 1 – Basic Care Needs:
    Suitable for those who require minimal support with daily activities.

  • Level 2 – Low-Level Care Needs:
    Ideal for individuals needing regular assistance with household tasks, personal care, and social support.

  • Level 3 – Intermediate Care Needs:
    Appropriate for seniors requiring more substantial help, including medication management, specialised care, and mobility support.

  • Level 4 – High-Level Care Needs:
    Designed for those with complex health conditions, providing comprehensive assistance, clinical care, and extensive personal support.

Personalised Approach to Home Care Packages

At Home Care Assistance North Coast, we believe care should be flexible and customised to your personal situation. Our experienced Care Managers collaborate closely with you and your family to build a care plan that genuinely reflects your lifestyle, health needs, and personal goals.

Our care packages include support with:

  • Personal care (showering, dressing, grooming)

  • Domestic assistance (cleaning, meal preparation)

  • Medication management and nursing services

  • Transport and social outings

  • Dementia and Alzheimer’s care

  • Rehabilitation and post-hospitalisation care

We focus on transparent communication, ensuring you clearly understand the services available under your home care package and how your funding is utilised.

Trusted and Experienced Care Professionals

Our care team is carefully selected based on expertise, experience, and genuine compassion. Each caregiver undergoes extensive training, ensuring you receive the highest standard of care. We match caregivers thoughtfully to clients, creating meaningful connections that foster trust, companionship, and consistency.

Our commitment to excellence means you’ll always have dependable support that aligns with your expectations and preferences, delivered by professionals who genuinely care.

Easy Access and Ongoing Support

Navigating the home care package system can feel daunting. Our experienced Care Managers simplify the process, providing clear guidance at every step—from the initial My Aged Care assessment to ongoing reviews and adjustments.

We handle administrative complexities, allowing you to focus solely on enjoying life at home, confident in the knowledge that support is always just a phone call away.

Start Your Home Care Journey Today

Discover how a personalised home care package can enhance your lifestyle. If you’re ready to discuss your needs, Home Care Assistance North Coast offers a complimentary, obligation-free consultation to explore your options.

Contact us today or call our friendly team to learn more and secure your peace of mind.

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DEDICATED TO AGEING WELL
The most helpful, caring, supportive and flexible team of people to assist with our elderly loved ones.I am so grateful for all you had done for my Mum.... ❤️❤️❤️read more
David and his team have been outstanding in the help they have offered my father. i would highly recommend them to anyone. First class job!
In sporting circles these days there is an expression used to describe why athletes and teams are supreme champions, it is “they do the one-percenters”. To me this is what separates HCA from the... other providers I have experienced; they are always cheery when you telephone, they respond with some alacrity to an email, incredibly flexible re scheduling and most importantly from the very first visit by a staff member you are made to feel part of their family.read more
So blessed. Such a wonderful team to take care of me, keeping my life simple and enabling the very best I could wish for. Thank you, Meg and Dave!
I switched my Father’s Homecare package from a large provider to HCA and I’m so glad I did. From the very first contact I was struck by the degree of professionalism, expertise and friendliness from... all I came in contact with. The high standard of care and calibre of the care staff was evident from the beginning and carried right through. Communication was always responsive and timely and nothing was too much trouble. The values of the company and management team have filtered right through to the staff and you feel you are in the company of family who really care, which is very comforting. I have no hesitation in recommending the services of HCA for exemplary care of the elderly in their home.read more
Dave and the team go above and beyond to ensure your loved one receives the best possible care
We have the highest praise for HCA as an organisation, and deep gratitude and respect for the people involved - all the way from Dave & Meg at the top right through office staff and on to the... wonderful warm carers who have meant so much to our mother over the last three years. From our experience HCA offers a service far beyond the general expectations of the aged care sector, and we have no hesitation recommending them. Thank you HCA, for all that you've done for Mum - and for us by extension.read more
I looked long and thoroughly before I selected a care provider for my husband who has dementia. Being with Home Care Assistance for almost a year, has confirmed all my expectations. And more.As a... carer I feel very supported by David and Meg. They are always available by phone or email, and this means a lot. But perhaps the best quality of their organisation is the high calibre and personalised choice of all the care givers they have provided for us - whether it be someone to spend time with my husband or someone to slash our overgrown yard.I have no hesitation in recommending Home Care Assistance - and, indeed, have already done so.Pamela Payneread more
I can't thank the team at Home Care Assistance North Coast enough for their help with my Dad. David led us through the Home Care Package details with honesty and integrity, and they were able to... organise a lawn mowing service as well as a carer to visit Dad.My only regret is that we didn't get to spend more time with the team as Dad has now moved into an Aged Care Facility. Thank you again.read more
Our family has benefited from the excellent support and services from David, Meg and the team at Home Care Assistance North Coast for the past couple of years. I had an extensive list of questions... when we were deciding which provider to go with. David answered promptly, and impressed me with his empathy, accessibility (available after hours, weekends), and ability to tailor a package to meet our particular needs. Add to that the best value for package dollars, and it was an easy decision to go with HCA North Coast.The staff employed by HCA North Coast have been excellent. David was able to source staff who were a good match for my Dad’s personality. As our needs evolved, it was easy to change any aspect of the care provided.I am very happy to recommend Home Care Assistance North Coast, for anyone looking for quality care for their loved one.read more
Home Care Assistance North Coast have been absolutely wonderful caring for my elderly parents. All their staff have been kind, considerate and very professional. Management is very friendly, always... willing to accommodate any needed changes and care greatly about the welfare of both their clients and their lovely careers. Their careers have been absolute angels, to say the least. My thanks go to all the people at Home Care Assistance North Coast.read more
The carers who looked after my elderly mother were without exception highly motivated, caring and compassionate. Not only was Mum looked after supremely well, she was provided with wonderful... companionship, a level of independence that would have been impossible without the help of her special carers, and a lot of fun. It is difficult to put into words how much this meant to her entire family! Keep up the good work.read more
The whole team at Home Care Assist are amazing. I can't begin to tell you how much help Geoff Doherty was to me when I was trying to navigate the Aged Care process. The Coffs Harbour team led by... Rachael, who is a wonderful caring and helpful manager, is an absolute gem. My every need is taken into consideration and the staff employed to do the actual caring/cleaning are second to none. Nothing is too much trouble. I need Physio and Hydrotherapy services and Emily, who is also a absolute gem always pays the providers promptly and they are very grateful for that. I would highly recommend this service to anyone looking for Caring, Compassionate, timely and reliable care.read more
Home Care Assistance North Coast has really put the CARE back into my aged care experience for my mother.Right from the beginning communication with management (David and Meg) has been excellent... with all of my requests and questions answered patiently, promptly and cheerfully.Due to Home Care Assistance's policy of tender care my mother has had hand massages, foot baths and massages, diversional therapy involving music and art, poetry and encouraging Mum to interact positively.Domestic tasks are attended to cheerfully.Blue ribbon service and red carpet treatment for their valued clients. Highly recommended!read more
Our family appointed HCA to assist with care for our father. It turned out to be an excellent appointment.The management and staff were excellent and the carers were outstanding.We highly recommend... HCA to any prospective applicants.We would be happy to field direct enquires about the service. HCA have our detailsread more