Home Care Assistance

24 Hour Home Care

24-hour home care provides older adults with full-time, around-the-clock care. Those living with dementia or who are homebound due to physical limitations benefit greatly from 24-hour care. Families enjoy peace of mind knowing Care Workers are diligently monitoring safety, attending to daily needs and providing compassionate companionship.

Hourly Care
24 Hour Care
Hospital to Home
Specialised Care

The 24/7 home care promise

Home Care Assistance North Coast provides peace of mind for families with around the clock care for their loved ones. People with frailty syndrome, mid to late-stage dementia and advanced illness have the best experience when they can be cared for 24/7 in the comfort and familiarity of their own home. Our Care Workers will be there to monitor safety, tend to their needs and be a reliable friend and companion, giving you the opportunity for some self-care and a good night’s rest.

Why choose 24 hour home care?

Relocating a loved one to a care facility creates emotional strain on everyone, and can lead to physical decline, further loss of independence, and diminished quality of life.

If you are looking for a comprehensive, cost-effective alternative to any type of facility, Home Care Assistance North Coast’s around-the-clock home care is the ideal option.

24-hour care allows your loved one to remain in their home while ensuring safety and promoting optimal well-being. In addition, our Care Workers provide a personalised plan of care tailored to the status, conditions, preferences, interests, and lifestyle of each individual.

24/7 Home Care Helps…

Calm agitation, helping people who have lost their sense of time and place
Create greater companionship, especially at moments of greatest anxiety
Meet personal and medical needs at night, keeping medications on schedule
Reduce skin infections and chance of urinary tract infections with a 24-hour care regimen
Minimise risk of falls for people who need assistance getting out of bed and around the house.

Scheduling of 24 Hour Home Care

Around the clock care can be provided in a manner that suits your family and does not have to mean live in care. At Home Care Assistance North Coast, we understand how an individual’s needs can change over time, so we can also provide a gradual build up to 24-hour care as needed. Depending on your preferences, we can structure around the clock care with one or two Care Workers:

One caregiver each day: in this instance, a full 16-hour day with breaks is provided, followed by 8 hours in-home sleep.
Two caregivers each day: With this approach, two 12-hour shifts are provided so that a Care Worker is always awake and available, day or night to monitor health and safety.

What Are In-Home Care Workers

With 24/7, around-the-clock care, a Home Care Assistance North Coast Care Worker is always there for your loved one, offering emotional support, reducing the risk of falls and assisting in all activities of daily living.

Personal Care Assistance

Assisting with walking and transferring from bed to wheelchair
Bathing, dressing and grooming assistance
Medication reminders
Toileting and continence care
Status reporting to family
Safety and fall prevention
Ongoing wellness monitoring

Lifestyle Support

Light housework
Meal preparation and nutrition
Laundry and change of bed linen
Grocery shopping and errands
Transportation to social and recreational activities
Assistance with light exercise and outdoor activity
Companionship and community engagement
Travel assistance

Paying for In-Home Care

Our focus is on creating close, trusted relationships with families and designing personalised plans that evolve to meet the needs of each individual over time. Paying for personalised care can be more affordable than you think!

Personal care and assistance can be covered under government programmes such as Home Care Packages & NDIS. Please note, there may be a gap and small contribution to pay, as the Australian Government may not fund the full cost of the program.

The most helpful, caring, supportive and flexible team of people to assist with our elderly loved ones.I am so grateful for all you had done for my Mum.... ❤️❤️❤️read more

I can't thank the team at Home Care Assistance North Coast enough for their help with my Dad. David led us through the Home Care Package details with honesty and integrity, and they were able to... organise a lawn mowing service as well as a carer to visit Dad.My only regret is that we didn't get to spend more time with the team as Dad has now moved into an Aged Care Facility. Thank you again.read more

The carers who looked after my elderly mother were without exception highly motivated, caring and compassionate. Not only was Mum looked after supremely well, she was provided with wonderful... companionship, a level of independence that would have been impossible without the help of her special carers, and a lot of fun. It is difficult to put into words how much this meant to her entire family! Keep up the good work.read more

So blessed. Such a wonderful team to take care of me, keeping my life simple and enabling the very best I could wish for. Thank you, Meg and Dave!

In sporting circles these days there is an expression used to describe why athletes and teams are supreme champions, it is “they do the one-percenters”. To me this is what separates HCA from the... other providers I have experienced; they are always cheery when you telephone, they respond with some alacrity to an email, incredibly flexible re scheduling and most importantly from the very first visit by a staff member you are made to feel part of their family.read more

Our family appointed HCA to assist with care for our father. It turned out to be an excellent appointment.The management and staff were excellent and the carers were outstanding.We highly recommend... HCA to any prospective applicants.We would be happy to field direct enquires about the service. HCA have our detailsread more

I looked long and thoroughly before I selected a care provider for my husband who has dementia. Being with Home Care Assistance for almost a year, has confirmed all my expectations. And more.As a... carer I feel very supported by David and Meg. They are always available by phone or email, and this means a lot. But perhaps the best quality of their organisation is the high calibre and personalised choice of all the care givers they have provided for us - whether it be someone to spend time with my husband or someone to slash our overgrown yard.I have no hesitation in recommending Home Care Assistance - and, indeed, have already done so.Pamela Payneread more

We have the highest praise for HCA as an organisation, and deep gratitude and respect for the people involved - all the way from Dave & Meg at the top right through office staff and on to the... wonderful warm carers who have meant so much to our mother over the last three years. From our experience HCA offers a service far beyond the general expectations of the aged care sector, and we have no hesitation recommending them. Thank you HCA, for all that you've done for Mum - and for us by extension.read more

Home Care Assistance North Coast have been absolutely wonderful caring for my elderly parents. All their staff have been kind, considerate and very professional. Management is very friendly, always... willing to accommodate any needed changes and care greatly about the welfare of both their clients and their lovely careers. Their careers have been absolute angels, to say the least. My thanks go to all the people at Home Care Assistance North Coast.read more

Home Care Assistance North Coast has really put the CARE back into my aged care experience for my mother.Right from the beginning communication with management (David and Meg) has been excellent... with all of my requests and questions answered patiently, promptly and cheerfully.Due to Home Care Assistance's policy of tender care my mother has had hand massages, foot baths and massages, diversional therapy involving music and art, poetry and encouraging Mum to interact positively.Domestic tasks are attended to cheerfully.Blue ribbon service and red carpet treatment for their valued clients. Highly recommended!read more

I switched my Father’s Homecare package from a large provider to HCA and I’m so glad I did. From the very first contact I was struck by the degree of professionalism, expertise and friendliness from... all I came in contact with. The high standard of care and calibre of the care staff was evident from the beginning and carried right through. Communication was always responsive and timely and nothing was too much trouble. The values of the company and management team have filtered right through to the staff and you feel you are in the company of family who really care, which is very comforting. I have no hesitation in recommending the services of HCA for exemplary care of the elderly in their home.read more

Our family has benefited from the excellent support and services from David, Meg and the team at Home Care Assistance North Coast for the past couple of years. I had an extensive list of questions... when we were deciding which provider to go with. David answered promptly, and impressed me with his empathy, accessibility (available after hours, weekends), and ability to tailor a package to meet our particular needs. Add to that the best value for package dollars, and it was an easy decision to go with HCA North Coast.The staff employed by HCA North Coast have been excellent. David was able to source staff who were a good match for my Dad’s personality. As our needs evolved, it was easy to change any aspect of the care provided.I am very happy to recommend Home Care Assistance North Coast, for anyone looking for quality care for their loved one.read more

Dave and the team go above and beyond to ensure your loved one receives the best possible care

The whole team at Home Care Assist are amazing. I can't begin to tell you how much help Geoff Doherty was to me when I was trying to navigate the Aged Care process. The Coffs Harbour team led by... Rachael, who is a wonderful caring and helpful manager, is an absolute gem. My every need is taken into consideration and the staff employed to do the actual caring/cleaning are second to none. Nothing is too much trouble. I need Physio and Hydrotherapy services and Emily, who is also a absolute gem always pays the providers promptly and they are very grateful for that. I would highly recommend this service to anyone looking for Caring, Compassionate, timely and reliable care.read more

David and his team have been outstanding in the help they have offered my father. i would highly recommend them to anyone. First class job!

Home Care Assistance

24 Hour Home Care

The 24/7 home care promise